Effective Date: 25 May 2026
Last Updated: 25 May 2026

1. Who We Are

EI TECHNO LTD. ("EI TECHNO", "we", "us", or "our") is a digital services company and Strategic Growth Operator Partner registered in England and Wales, operating from London, United Kingdom. We provide strategic growth, technology, and operational support services to clients in the healthcare, transportation, and education sectors.

Website domain: https://ei-techno.com

Support Email: [email protected]

2. Information We Collect

We may collect the following categories of personal data:

a) Information you provide directly:

Full name

Email address

Phone number (including mobile number)

Business name and job title

Enquiry or message content submitted via our contact or booking forms

b) Information collected automatically:

IP address and browser type

Pages visited and time spent on our website

Referring to the website or source

Device and operating system information (via cookies and analytics tools)

c) Information collected during service delivery:

Communication records (emails, SMS, calls)

Appointment and scheduling data

Service engagement history and notes

3. How We Use Your Information

We use your personal data for the following purposes:

Responding to enquiries and contact form submissions — Legitimate Interest / Contract

Delivering our agreed services — Contract Performance

Sending appointment reminders and service updates — Legitimate Interest / Consent

Sending SMS communications (where opted in) — Consent

Onboarding new clients — Contract Performance

Providing customer support — Legitimate Interest / Contract

Improving our website and services — Legitimate Interest

Complying with legal obligations — Legal Obligation

4. SMS / Text Message Communications

EI TECHNO LTD. may send SMS text messages to clients and contacts who have explicitly opted in to receive such communications via a web contact form or booking/calendar form on ei-techno.com

Message types include:

Appointment reminders and confirmations

Onboarding instructions and welcome messages

Service status updates

Follow-up communications regarding active engagements

Support replies and responses to client enquiries

Message frequency: Varies based on service engagement and client activity.

Message and data rates may apply. Contact your wireless provider for details about your plan.

To opt out: Reply STOP to any SMS message at any time. You will receive a confirmation and no further messages will be sent.

For assistance: Reply HELP to any SMS message or contact us at [email protected].

Non-Sharing Clause: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who support our service delivery, such as customer service functions. All other uses of your mobile information are limited to the purposes described in this Privacy Policy.

5. Sharing of Your Information

We do not sell, rent, trade, or share your personal data with third parties for their own marketing or promotional purposes.

We may share your information only in the following limited circumstances:

Service subcontractors: Third-party providers who assist in delivering our services (e.g., technology platforms, scheduling tools), bound by confidentiality obligations

Legal compliance: Where required by law, regulation, or court order

Business transfers: In the event of a merger, acquisition, or sale of assets, subject to equivalent data protection obligations

With your consent: Where you have explicitly authorised a specific disclosure

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law.

Contact form submissions — 2 years from submission

Client service records — 6 years from the end of the engagement

SMS opt-in records — Duration of engagement + 3 years

Website analytics data — 13 months (rolling)

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Under UK GDPR / GDPR (for UK & EU residents):

Right to access your personal data

Right to correct inaccurate data

Right to erasure ("right to be forgotten")

Right to restrict processing

Right to data portability

Right to object to processing

Right to withdraw consent at any time

Under applicable US state laws (including CCPA for California residents):

Right to know what personal data is collected

Right to delete personal data

Right to opt out of the sale of personal data (we do not sell personal data)

Right to non-discrimination for exercising your rights

To exercise any of these rights, contact us at: [email protected]. We will respond within 30 days of receiving your request.

8. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. We use:

Essential cookies: Required for the website to function

Analytics cookies: To understand how visitors use our site (e.g., page views, session duration)

Preference cookies: To remember your settings and preferences

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

9. International Data Transfers

EI TECHNO LTD. is based in the United Kingdom and serves clients internationally, including in the United States. Where your personal data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place in accordance with applicable data protection law (e.g., UK Standard Contractual Clauses or equivalent mechanisms).

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include encrypted data transmission (SSL/TLS), access controls, and regular security reviews.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

13. Contact Us

For any questions, concerns, or data subject requests regarding this Privacy Policy:

EI TECHNO LTD.

128 City Road, London, England, United Kingdom
📧 [email protected]
🌐 ei-techno.com

If you are located in the UK and are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.